Frequently Asked Questions
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Registration
How do I register and become a participant in the program?
What are the registration requirements for the Zad Academy Program?
I am trying to register, but it is not accepting my email address and shows a red frame around the email field. What should I do?
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Accessing personal profile
How to Access Your Personal Profile on Zad Academy?
I Can't Access My Personal Profile (Account) on Zad Academy
Creating a Shortcut for Zad Academy Website on Your Phone
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Exams
How to Take Exams and What is the Question Format?
Can you see the correct answers after the exam?
What is generally required in the exams?
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Privacy and communication with the academy
What are the communication channels between the participant and the academy program?
Is the participant’s personal information protected?
Do I need to submit official documents to the academy?
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About the educational system in Zad Academy program
What is the teaching method in the Zad Academy program?
What is the duration of study in the academy program? And what is the duration of study in each academic level?
What are the technical requirements for registering and studying in the Zad Academy program?
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Personal Profile
Can I change my registered information in the academy's program later after registration?
Error in selecting the gender of the participant during registration
Withdrawal from the Academy
The Book and Educational Materials
Where can I get the Zad Knowledge Series? And what does this series include?
What is the Academy Library?
Do I need any software to open e-books?
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Certificate of Completion and Certificate of Enrollment
What is the certificate of enrollment in the academy program? How can I obtain it? Is there a certificate for each academic level?
What is the certificate of completion that a participant receives in the Zad Academy program?
Downloading the Certificate of Completion
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Forums
What is the Participant Forum?
How Can I Discuss the Lesson or Exam Questions with the Instructor?
Grades and Grade Book
What is the grade for the exam in the course?
If a participant does not pass all the courses for the semester, do they have to retake all the courses?
When does a participant move to the next level?
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